Replies to This Discussion

Permalink Reply by classicsmarts on July 10, 2008 at 10:23am

I haven't seen freight go over $15 for these. Freight is always less going to a business, not a residence.

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Permalink Reply by classicsmarts on May 13, 2008 at 7:35pm

smart Hazard triangle, Emergency Jacket and First Aid Kit

There when you need them: Designed for maximum convenience and always at hand when they are needed.
Hazard Triangle $27.65 + S&H
Emergency Jacket $34.58 + S&H
First Aid Kit $43.75 + S&H

All safety accessories designed to fit in Tailgate organizer like in Safety Plus Package $71.76 + S&H. Please call Paul at 512-844-3266 if you'd like one or all. smart center RR

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Permalink Reply by SATO on May 14, 2008 at 4:58pm

what I dont understand is that I can get every one of these items from my local dealer for a little less and not pay shipping... how are you offering me any advantage?

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Permalink Reply by classicsmarts on May 15, 2008 at 12:26pm

Well, you can shop from home (saving gas and time) and I have everything in stock ready. It comes right to your door step through UPS with tracking info sent immediately after shipping. Superior customer service by a very knowlegable parts guy (me). Support after the sale with installation instructions, specifications research, technical data etc. I find out the right answer and don't guess. Also, unless you are in Texas you won't pay tax. All smart warranties in effect (just keep receipt) and redeemable at any smart center. What else, I am very surprised to hear your smart center is a little cheaper than me. I'm used to hearing the exact opposite such as some smart centers charging $24 for an oil filter and $7 for a copper gasket. While I won't dispute the high price for smart accessories I will tell you I'm not getting rich from these sales. I have read of some of your difficulties with your local smart center so I have to wonder why you'd want to reward them. I have responded to one of your replies before asking if I could help you in any way. I'm not just on this forum to sell parts, but I would like to. Everyone I have served here and on other forums have said nothing but great things about my service. I'm striving to have the smart brand succeeed.

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Permalink Reply by SATO on May 15, 2008 at 1:39pm

Hey, I was just curious of the price issue. The dealer is as you say not too experienced with parts but their prices were a little cheaper. and a ashtray is an ashtray no matter whom you buy it from as both ARE OEM accessories. I will give you the cuddos for sales support as I have seen praise for you...

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Permalink Reply by classicsmarts on May 15, 2008 at 1:52pm

I am dealer as well, but I chose to stock the my department to the limit and research as much as I can. I went worldwide to get part numbers for items smart USA wouldn't offer (like the Brabus Mats I'm about to post). I been in parts for over 14 years and it always made me uncomfortable when I didn't have the information or part a customer needed. Much of what I want to do with and offer to the smart enthusiast is restricted, so I watch the aftermarket community take over. The 16" wheels by Schmidt is a great example. I really do want to be the go to guy for people on this forum who want to separate conjecture from an official smart response and parts too (of course). I hope to be given the opportunity to do just that.

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Permalink Reply by classicsmarts on May 15, 2008 at 2:00pm

BRABUS Floor Mats

BRABUS velour floor mats: Protect the carpet from wet, dirt and wear – as well as enhancing the appearance of the interior. Not only extremely hard-wearing but also quick and easy to clean. They are about 30% thicker/plusher than the smart Velour Floor Mats. $124.78 + S&H. Please call Paul at 512-844-3266. Thanks for looking.

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Permalink Reply by classicsmarts on May 20, 2008 at 5:46pm

All Season Cargo Hex-o-Mat

Cover your 451's cargo with this impressive cargo mat. Hexomat Floor Mats get the job done, holding 6-8 cups of water inside generous honeycomb pockets. Great for mud and dirt retention as well. Contoured low-profile shape. Covers the entire cargo area and cheaper than the smart Boot Tray. Available in black, tan and gray. $79.99 + S&H. Please call Paul @ 512-844-3266

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Permalink Reply by sheureka on May 27, 2008 at 9:58pm

Paul - my mat came this morning and other than the smell (had to drive around for a couple of hours with the top down!) it's great. Fits perfectly and feels very sturdy. It's going to really help me keep from beating up my wheelchair!

And for anyone who wonders why I don't go to the local dealer, it's more than 4 hours away and I don't have to pay sales tax when buying from Texas!

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Permalink Reply by AB on July 2, 2008 at 9:04pm

A quick, unsolicited testimony and big THANK you to Paul.

I have purchased a few products through Paul. He has many things in stock that my local dealership does not have. Also, it is easier and cheaper for me to walk to my mail box at the end of the driveway than to do an 80 mile round trip to my dealer.

Paul has always been polite, professional, and efficient. It is so nice to have someone say "Please" and "Thank you" when you're conducting a business transaction -- and Paul used both of these phrases frequently (many business could learn from Paul with regard to this!).

The products I ordered arrived on schedule (and are trackable via the UPS system Paul uses). What I received is what I ordered (that doens't always happen these days, either!).

So, in short, I am a very satisfied customer and I say a big THANK YOU to Paul.

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Permalink Reply by John Savickas on July 2, 2008 at 9:16pm

Ditto about Paul and his service......

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Permalink Reply by classicsmarts on July 23, 2008 at 1:30pm

smart Luggage Cover

Provides protection from prying eyes and keeps small items securely in the luggage compartment. Thanks to its retractable design, it is simple to fix and can be operated easily with one hand if you want to transport larger items. $196 + S&H. Please call Paul @ 512-244-1491 if you'd like one. They finally came in off backorder. smart center RR

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