6/20/2010 - UPDATE!
Smart Car called me and told me they wanted to install a "newer, better clutch disk", "sleeve" than my original 2008 Smart car had. So I took it in.
I've had the repair now for a couple of weeks and I've had no repeat of my probl…
I have asked Frank to give me a promise, in writing, that this transmission issue will continue to be covered under warranty, even after my 2 years is up in August. Haven't heard back yet. If I don't get this promise....
Small claims court?
I'm tryi…
They DID dismantle the entire transmission and couldn't find anything. They reported that there was no significant wear on the clutch plate (I think that's what Frank said.) But it's happened again since then. It's CLEARLY a software issue, which I…
My Smart transmission problem just happened again! This time I started up the car, shifted into Reverse, no power, just as if it was in neutral. Tried turning it off, letting it "reset". Started up again. Same result. Tried Drive: also no power. Tri…
VERY scary, Andrew !
SF Smart Car completely checked out my transmission and couldn't find any way to explain my problem. They suggested that perhaps I had shifted from Drive to Reverse too fast. It's hard to remember, so I can't be sure. Now I'm be…
Enjoyed your video, especially the hat.
Thanks for the advice about getting out more. When I got my Smart Car, I never sold my Scion (my BIG car) so I use that for trips outside the city. ;-)
I think my transmission problem is NOT like yours. My on-…
Hi Rick,
Just discovered this March 2008 post about "Understanding the Smart Transmission", which I confess I have never understood. The dealer upgraded my transmission software in April, 2009, but I have always used the Manual mode, because the shi…
I just dropped it off at SF Smart Car and "Frank" is going to check it out. I'll be amazed if he can fix it, but that would be great! I'll let you know what they come up with.
Mike and Jim: your problem could be mechanical. Whereas mine seems to be entirely software. Just today it happened again: I pulled up in front of my house, braked, put it in Park, checked my closeness to the neighbor's driveway, then put it back int…
Or perhaps a class action lawsuit.
Are we all experiencing the same problem, or does each car manifest a slightly different transmission problem? When you and others say the car won't go into gear, do you mean the shifter won't move, or the gear doe…
I've had my 2008 Smart Pure Coupe since Aug. '08 and I always use the "manual shift. I've put less than 5000 miles on it in San Francisco (lots of hills and stop signs.) My transmission problem is that over the 21 months I've owned it, at least 6 ti…
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