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Rebecca Sawyer
  • Female
  • San Francisco, CA
  • United States
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Latest Activity on 451s

Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
6/20/2010 - UPDATE! Smart Car called me and told me they wanted to install a "newer, better clutch disk", "sleeve" than my original 2008 Smart car had. So I took it in. I've had the repair now for a couple of weeks and I've had no repeat of my probl…
Jun. 21, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
Yes, but I have an on the floor stick shift and I ALWAYS use manual mode, so I may not have noticed a change that was subtle.
May. 26, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
They performed a software upgrade to my transmission in April, 2009. I didn't notice any changes.
May. 25, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
I have asked Frank to give me a promise, in writing, that this transmission issue will continue to be covered under warranty, even after my 2 years is up in August. Haven't heard back yet. If I don't get this promise.... Small claims court? I'm tryi…
May. 25, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
They DID dismantle the entire transmission and couldn't find anything. They reported that there was no significant wear on the clutch plate (I think that's what Frank said.) But it's happened again since then. It's CLEARLY a software issue, which I…
May. 25, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
Understandably, you did not read all my previous postings. I did take it to the dealer last week and they looked at everything and could find nothing.
May. 24, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
My Smart transmission problem just happened again! This time I started up the car, shifted into Reverse, no power, just as if it was in neutral. Tried turning it off, letting it "reset". Started up again. Same result. Tried Drive: also no power. Tri…
May. 23, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
VERY scary, Andrew ! SF Smart Car completely checked out my transmission and couldn't find any way to explain my problem. They suggested that perhaps I had shifted from Drive to Reverse too fast. It's hard to remember, so I can't be sure. Now I'm be…
May. 23, 2010
Rebecca Sawyer commented on Ptero's blog post 'The Key to High Mileage: Understanding the Smart transmission'
Enjoyed your video, especially the hat. Thanks for the advice about getting out more. When I got my Smart Car, I never sold my Scion (my BIG car) so I use that for trips outside the city. ;-) I think my transmission problem is NOT like yours. My on-…
May. 14, 2010
Rebecca Sawyer commented on Ptero's blog post 'The Key to High Mileage: Understanding the Smart transmission'
Hi Rick, Just discovered this March 2008 post about "Understanding the Smart Transmission", which I confess I have never understood. The dealer upgraded my transmission software in April, 2009, but I have always used the Manual mode, because the shi…
May. 12, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
I just dropped it off at SF Smart Car and "Frank" is going to check it out. I'll be amazed if he can fix it, but that would be great! I'll let you know what they come up with.
May. 11, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
Mike and Jim: your problem could be mechanical. Whereas mine seems to be entirely software. Just today it happened again: I pulled up in front of my house, braked, put it in Park, checked my closeness to the neighbor's driveway, then put it back int…
May. 11, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
Or perhaps a class action lawsuit. Are we all experiencing the same problem, or does each car manifest a slightly different transmission problem? When you and others say the car won't go into gear, do you mean the shifter won't move, or the gear doe…
May. 11, 2010
Rebecca Sawyer replied to Francis PoWell's discussion 'smart fortwo transmission problem'
I've had my 2008 Smart Pure Coupe since Aug. '08 and I always use the "manual shift. I've put less than 5000 miles on it in San Francisco (lots of hills and stop signs.) My transmission problem is that over the 21 months I've owned it, at least 6 ti…
May. 9, 2010

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Latest Activity on 451s

speedometer not working

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When I sent an e-mail to my local Smart dealer/service today, I was informed that they had closed…See More
Discussion posted by Guy K. Haas Thursday
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