Has anyone had the problem of their transmission not going into reverse? It has happened with mine six times now. The display does not indicate any letter for the gear and the transmission is not in gear. Sometimes the display indicates "N" instead of "R" and it is still not in gear. Sometimes, it does this in "D" also. If I let it sit when it is indicating "N" instead of "R", an alarm starts sounding. Any help?
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Go to the Smart website and call their 800 number. They will take a report from you and someone will get back to you in a day or so. We followed this protocol and FINALLY got Smart USA to verify that there was a problem which in turn gave permission for our dealer in San Francisco to fix it. The car was in the shop for over a week while they completely dismantled the transmission and put it back together with a new shifter/clutch plate. We've had it back for one week and so far so good. The transmission feels much sturdier and we have not had that awful problem. OMG I hope this works. I honestly believe Smart should do a recall to fix this issue as so many drivers are experiencing it and my dealer just pretended it was completely new to them. NOT! Good luck.
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Permalink Reply by Veronica on -
Thanks a million for the info. I was frustrated because I suspected my dealer was being "closed-mouthed" and disingenious. I am going to call Smart right now.
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Transmission was shifting hard and sometimes not at all replaced with used trans and same problem any help would be fantastic.
Thanks,
Pickup trucks From USA.
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My Smarty is finally fixed!
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